HIPAA Policy

Effective Date: July 9, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

As a home healthcare and Alternative Family Living (AFL) provider, Changing Seasons Healthcare is required by law to maintain the privacy of your Protected Health Information (PHI) and to provide you with notice of our legal duties and privacy practices with respect to PHI.

1. Uses and Disclosures of PHI

We may use and disclose your medical records and PHI for the following purposes without your written authorization:

For Treatment: We may use and disclose your PHI to provide, coordinate, or manage your home health care services. For example, we may disclose PHI to skilled nurses, physical therapists, speech therapists, or your primary care physician to coordinate your wound care or medication administration.
For Payment: We may use and disclose your PHI so that the care and services you receive may be billed to and payment collected from you, an insurance company, or a third-party payer (such as Medicaid or VA programs).
For Healthcare Operations: We may use and disclose your PHI to run our business operations, perform quality assessments, train staff, or conduct quarterly 90-day care reviews.
As Required By Law: We will disclose PHI when required to do so by federal, state, or local law, including public health authorities, law enforcement, or reporting abuse/neglect.

2. Uses and Disclosures Requiring Your Written Authorization

Other uses and disclosures of your PHI not covered by this notice will be made only with your written authorization. This includes most uses and disclosures of psychotherapy notes, marketing communications, or the sale of PHI. You may revoke this authorization at any time in writing.

3. Your Rights Regarding Your PHI

You possess the following rights regarding the medical information we maintain about you:

Right to Inspect and Copy: You have the right to inspect and obtain a copy of your health and billing records.
Right to Request Restrictions: You have the right to request a restriction or limitation on the PHI we use or disclose for treatment, payment, or healthcare operations. We are not required to agree to your request, unless it is a request to restrict disclosure to a health plan for a service you paid for out-of-pocket in full.
Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location (e.g., via a specific phone number or mailing address).
Right to Amend: If you feel that PHI we have about you is incorrect or incomplete, you may ask us to amend the information.
Right to an Accounting of Disclosures: You have the right to request a list of certain non-routine disclosures we have made of your PHI.

4. Breaches

You have the right to be notified following any breach of your unsecured Protected Health Information.

5. Complaints